Message to PayByPhone car park customers

Friday, 11 March 2022 18:10

Cheshire East Council is advising customers using its car parks across the borough not to use the PayByPhone service at the present time.

The council has been informed by the operator that some customers may experience issues with transactions while merchant banks and payment services providers deal with some issues affecting their services.

Until the current issue is resolved, customers are advised to use cash, credit, or debit card. It is hoped that the PayByPhone service will be fully restored as soon as possible.

PayByPhone have informed the council that they have become aware of a ‘significant number’ of transactions being declined as app providers and merchant banks carry out improvements to their systems.

The problem is not confined to PayByPhone but other digital vendors too.

More from Local News

25 people charged with public order offences following warrants in Crewe

25 people who were charged with public order offences following warrants in Crewe are set to appear in court later this week.
Everyone’s invited to Congleton Pride 2026

This year’s Congleton Pride event takes place on Saturday 18th July in Congleton Town Hall, with a full day of entertainment for all the family
Appeal for information following Winsford Burglary series

Police are appealing for witnesses and video footage following a series of burglaries in Winsford.
Still time to share your thoughts on Cheadle Market

Find out more about plans for Cheadle’s Market Hall and Square and share your thoughts on its future development.
Congleton Mum takes on 70-mile challenge to give back to hospital that saved her twin boys

A local mother is stepping up to walk 70 miles this month to raise vital funds for the Special Care Baby Unit (SCBU) at Macclesfield Hospital, after the unit provided life-saving care to her premature twin boys.
Residents still have time to have their say on Weaver Square proposals

Feedback is still being encouraged for a new sustainable neighbourhood and mixed-use development at Weaver Square in Northwich, with this stage of the public engagement remaining open until 19th June 2026.
Nantwich Food Festival introduces some great exhibitors and fantastic live music

The Nantwich Food Festival exhibitor team, Julian, Linda and Nigel, just love their work volunteering for the festival – ensuring that they re-book our favourites, whilst making space for some of the niche food and drink producers that are so popular at our lovely festival.
Appeal for information following burglary in Northwich

Detectives are appealing for witnesses and video footage following a burglary in Northwich.
Congleton Invited to Mark Armed Forces Week

Residents are invited to join Congleton Town Council and the Congleton Branch of the Royal British Legion for a special flag-raising ceremony to mark the start of Armed Forces Week.
Council celebrates Bidlea Dairy’s farm-to-bottle success story

Cheshire East Council visited Bidlea Dairy near Holmes Chapel last week, to celebrate the success of one of the borough’s most innovative farm-to-bottle businesses.
Nantwich woman jailed for drug dealing

A woman from Nantwich has been jailed for more than five years after she admitted being involved in the supply of illegal drugs.
Cheshire PCC leads the way, making it easier for schools nationwide to go phone-free

Cheshire is leading the way in creating distraction-free classrooms, with three quarters of its state high schools now either using or planning to introduce lockable phone pouches.
Mayor of Knutsford's First Charity Fundraisers Raise Over £450 for Local Causes

The Mayor of Knutsford, Councillor Peter Coan, has successfully launched his mayoral fundraising programme, raising more than £450 through his first two charity fundraising events.
Family of a man who died in a collision in Crewe pay tribute to him

The family of a man who sadly died following a collision in Crewe have paid tribute to him.
Two people charged following Winsford collision

Police officers investigating a collision in Winford have charged two people in relation to the incident.
Four men jailed for string of car thefts across the country

Four men have been jailed after admitting conspiracy to steal cars across the country.
Cheshire Constabulary marks National Specials Weekend with county-wide day of action

Volunteer police officers from across Cheshire came together on Saturday 6th June to support a force-wide day of action as part of National Specials Weekend, demonstrating the vital role they play in keeping communities safe.
Be the BIG difference - Join Cheshire East’s Waste and Recycling Team

Cheshire East are looking for people who want to play a part in creating a cleaner, greener borough, as it prepares for the rollout of weekly food waste collections.
Have your say on social housing allocations

Cheshire East Council is reviewing how social housing is prioritised and allocated across the borough.
£1m water mains project in Wincham

United Utilities is inviting residents in Wincham to learn more about a £1m project to upgrade the water pipes in the local area.