East Cheshire NHS Trust has been rated as ‘better than expected’ for the experiences of children and young people aged eight to 15 in the latest CQC survey published on December 9th 2021.
Children and young people in this age group answered positively across the entire survey and placed the Trust above the national average.
The survey asked children and young people, as well as their parents and carers, questions about admission, the hospital ward, hospital staff, facilities for parents and carers, pain management, operations and procedures, the discharge process and overall evaluations of their care.
Key areas where East Cheshire NHS Trust’s performance was higher than average for this age group related to:
- Hospital staff listening to the views of children and young people
- Children and young people feeling hospital staff were friendly
East Cheshire NHS Trust is the main provider of acute and community health services for the people of East Cheshire. The trust is based at Macclesfield District General Hospital.
Other areas where the trust’s results were above average also included:
- Parents/carers feeling listened to
- Staff not giving conflicting information
- The ward having appropriate equipment and adaptations to meet children’s needs
- Pain management
- Parents and carers having confidence and trust in hospital staff
- Parents and carers feeling that the staff were friendly
- Parents and carers feeling their child was well looked after by staff
Kate Daly-Brown, Director of Nursing and Quality at East Cheshire NHS Trust, said: “We understand coming to hospital can be a worrying experience for children and young people, as well as their parents and carers. All staff on the Children’s Ward are committed to ensuring that children and young people receive high quality patient experience and care when accessing our services.
“As a Trust, we listen to young patients and their families and always try to make improvements where we can. We are pleased that children and young people have rated East Cheshire strongly in this survey and our teams will continue to ensure the experiences of children and young people attending Macclesfield Hospital are positive.”
The full CQC report and survey results are available here:
Pictured - Kate Daly-Brown, Director of Nursing and Quality at East Cheshire NHS Trust.
Future Leighton Hospital construction partner raises over £6,600 for Mid Cheshire Hospitals Charity
Congleton Town Council Provides Free Bus Travel to Power the Green Fayre
Man jailed for assaulting a man in Knutsford
Man jailed for rape and attempted rape in Congleton
Two-way traffic to return to Winsford Station Bridge with weight restriction in place
TRACTOR RUN - ADLINGTON TO TWEMLOW - TO OPPOSE THE PEAK CLUSTER PIPELINE
Crewe man sentenced for online child sexual offences
Supporters join Cheshire disability charity to celebrate grand opening of Wingate Holidays
New Congleton CID team goes from strength to strength
Children and families in Cheshire to benefit from new Child Focused Courts approach
Appeal for information following serious collision in Crewe
How is smoking impacting your health?
Work to begin on phase 2 of Manchester Road Active Travel scheme
Eleven Years of Christmas for the Community – Buxton’s Community Helping Community
Victoria Infirmary Outpatients rated Good by the Care Quality Commission
Two Years Without Sunday Trains - Congleton Campaigners Demand Action
Residents invited to have their say on plans to clamp down on anti-social drivers
Cheshire East Council highlights business success at award-winning Need Golf visit
Comments
Add a comment