East Cheshire NHS Trust has been rated as ‘better than expected’ for the experiences of children and young people aged eight to 15 in the latest CQC survey published on December 9th 2021.
Children and young people in this age group answered positively across the entire survey and placed the Trust above the national average.
The survey asked children and young people, as well as their parents and carers, questions about admission, the hospital ward, hospital staff, facilities for parents and carers, pain management, operations and procedures, the discharge process and overall evaluations of their care.
Key areas where East Cheshire NHS Trust’s performance was higher than average for this age group related to:
- Hospital staff listening to the views of children and young people
- Children and young people feeling hospital staff were friendly
East Cheshire NHS Trust is the main provider of acute and community health services for the people of East Cheshire. The trust is based at Macclesfield District General Hospital.
Other areas where the trust’s results were above average also included:
- Parents/carers feeling listened to
- Staff not giving conflicting information
- The ward having appropriate equipment and adaptations to meet children’s needs
- Pain management
- Parents and carers having confidence and trust in hospital staff
- Parents and carers feeling that the staff were friendly
- Parents and carers feeling their child was well looked after by staff
Kate Daly-Brown, Director of Nursing and Quality at East Cheshire NHS Trust, said: “We understand coming to hospital can be a worrying experience for children and young people, as well as their parents and carers. All staff on the Children’s Ward are committed to ensuring that children and young people receive high quality patient experience and care when accessing our services.
“As a Trust, we listen to young patients and their families and always try to make improvements where we can. We are pleased that children and young people have rated East Cheshire strongly in this survey and our teams will continue to ensure the experiences of children and young people attending Macclesfield Hospital are positive.”
The full CQC report and survey results are available here:
Pictured - Kate Daly-Brown, Director of Nursing and Quality at East Cheshire NHS Trust.
Staffordshire Commissioner suspends Chief Constable pending independent investigation
Friends for Leisure launches ‘30 for 30’ Campaign to mark Milestone Year
Family Fest is returning to Knutsford this summer
Knutsford to be part of national two-minute silence to mark VJ Day 80
Police appeal for help in tracing wanted man
Willington Hall is back and is refreshed, reimagined and ready to welcome you like family
Cheshire East celebrates Green Flag recognition for outstanding parks and green spaces
Bus boost for Crewe to Chester route as service frequency doubles
Man jailed after burgling homes of elderly people
East Cheshire Hospice Announces Return of Popular Pie and Pint Fundraiser for 2025
Huge railway bridge sets sail for Stockport
Ryan braves the shave to honour Mum’s cancer battle and support Macclesfield Hospital
Man charged following incident in Crewe
Cheshire Fire and Rescue Service opens the doors to Winsford fire station for a Community Open Day
Macclesfield Hospital colleagues take on National Three Peaks Challenge to raise funds for Emergency Department
Crime continues to fall in Cheshire according to latest figures
Appeal for information following criminal damage in Knutsford
Crewe man jailed for domestic abuse against former partner
NATIONAL NETBALL GLORY FOR KING'S TALENT
Major upgrade will help prevent flooding on key airport route
Comments
Add a comment