Survey reveals East Cheshire NHS Trust to be the kindest Acute Hospital Trust in the North West

Results published last week in the national NHS Staff Survey show that East Cheshire NHS Trust is the kindest Acute Hospital Trust in which to work in the whole of the North West of England.

The NHS Staff survey, which is the largest engagement survey in the world, is conducted every year at the same time to understand the experiences of colleagues in the NHS and support improvements across the organisation.  

The survey is aligned to the NHS People Promise, launched in 2020, designed to improve the working experience of colleagues across the NHS.  

Ged Murphy, Chief Executive of East Cheshire NHS Trust, said:

“We’re absolutely delighted that 75% of our colleagues feel that their colleagues are kind and understanding to one another, making us the kindest Acute Hospital Trust in which to work in the whole of the North West.   

“Our colleagues remain committed to providing a kind, caring and inclusive culture, for both patients and colleagues. And we’re proud that our highest scoring promise is ‘we are compassionate and inclusive’.  

“The results show a steady year on year increase in the overall morale and engagement score, which is also reflected in the fact that the Trust has seen improvements in almost all our People Promises, demonstrating a positive shift in the culture of the whole organisation.      

“We’re also very proud that at 60% we have the highest response rate to the survey of any Acute Hospital Trust in the whole of the North West, with a 20% increase on last year in the numbers of our colleagues completing the survey. 

“And with so many responding, we’ve gained a powerful insight into how our colleagues feel about working here, allowing us to benchmark ourselves against past performance and similar NHS Trusts.     

“We’ll be sharing the results across our organisation, so all our colleagues can celebrate their successes, and keep working to make ECT an even better place to work and receive care.” 

Other highlights from the survey include: 

• 88% of ECT colleagues feel their role makes a difference 

• 83% of ECT colleagues enjoy working with their colleagues  

• 91% of ECT colleagues feel trusted to do their job 

Pictured - Staff members from Ward 7 at Macclesfield District General Hospital.